Once a package has entered the possession of the postal service/ company, we cannot be held responsible for any damaged goods delivered by the postal service/ company. We are also not responsible for the failure of delivery of items due to factors outside of our control. 


Route Shipping Insurance will automatically be added to your cart when you order. If you decide to remove this, we are not responsible for lost, stolen, or damaged packages. Click Here to learn more about Route Shipping Insurance.


If any address presents an error in our system, we will not ship to that address and will reach out for a new address or a correct of said address. Your options will be to ship to a new address or have your order refunded.


All international orders will be shipped with First Class International Shipping and will be untracked and uninsured. We are not able to verify international addresses, so we will ship to the address included with the order. Therefore we are not responsible the products fail to deliver due to an incorrect address. 

No refunds will be given to reimburse shipping on two orders that are combined.