Groupbuys

What is a groupbuy?
We sell our keycaps in a groupbuy process.  A groupbuy essentially means that a group of people combine their money together, in order to make a bulk or...
Tue, 10 Sep, 2019 at 2:19 PM
What is the status of the group buy I joined?
There are a few ways to find the status of a groupbuy you are a part of. Go to groupbuys.dixiemech.com and hover over the groupbuy you are seeking the sta...
Wed, 11 Sep, 2019 at 12:15 AM
When will extras be available?
Extras from each group-buy will be available after the group-buy units have shipped. Make sure you know the exact day the extras will be available by be...
Tue, 10 Sep, 2019 at 11:44 PM
My keycap set is missing a keycap or has a damaged cap. What do I do?
If you receive a keycap set that is missing a key or has damaged keys, please email us at help@dixiemech.com with your Order Number and photos. We will ...
Tue, 10 Sep, 2019 at 11:41 PM
Can I get an extra of a group buy under the table, because we are friends?
No. We have many friends. If we gave all of our friends sets, we would have no extras to sell. Asking us for preferential treatment puts us in a very u...
Tue, 10 Sep, 2019 at 11:46 PM