Groupbuys

What is a groupbuy?
We sell our keycaps in a groupbuy process.  A groupbuy essentially means that a group of people combine their money together, in order to make a bulk or...
Thu, Feb 6, 2020 at 11:46 AM
What is the status of the group buy I joined?
There are a few ways to find the status of a groupbuy you are a part of. Go to groupbuys.dixiemech.com and hover over the groupbuy you are seeking the sta...
Wed, Sep 11, 2019 at 12:15 AM
When will extras be available?
Extras from each group-buy will be available after the group-buy units have shipped. Make sure you know the exact day the extras will be available by be...
Tue, Dec 24, 2019 at 4:32 PM
My keycap set is missing a keycap or has a damaged cap. What do I do?
If you receive a keycap set that is missing a key or has damaged keys, please email us at help@dixiemech.com with your Order Number and photos. We will ...
Tue, Sep 10, 2019 at 11:41 PM
Can I get an extra of a group buy under the table, because we are friends?
No. We have many friends. If we gave all of our friends sets, we would have no extras to sell. Asking us for preferential treatment puts us in a very u...
Tue, Sep 10, 2019 at 11:46 PM
I missed the group buy window. Can I still join?
Unfortunately the group buy window has closed and you will need to wait until the extras are stocked after the group buy orders ship. When will extras be...
Mon, Jan 20, 2020 at 11:43 AM
Can I transfer my group buy spot to someone else?
No, we will not allow the transfer of group buy spots. All orders must ship to the customer who purchased.   Anything you do with your product after you ...
Tue, Dec 10, 2019 at 9:25 PM