What is your shipping policy?
Once a package has entered the possession of the postal service/ company, we cannot be held responsible for any damaged goods delivered by the postal servic...
Wed, Feb 12, 2020 at 2:57 PM
Do you ship internationally?
Yes, we ship all over the world. Additional shipping costs will apply and will be calculated at checkout as it is more expensive to ship international than ...
Wed, Feb 12, 2020 at 2:22 PM
What is Route Shipping Insurance?
What is Route? We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. R...
Thu, Feb 6, 2020 at 7:04 PM
Why do desk mats costs so much to ship?
Our deskmats are 400mm x 900mm and weigh around 2 lbs when packed.  First Class shipping rates only go up to 15.9 oz, so these mats must be shipped Prio...
Tue, Sep 10, 2019 at 1:35 PM
How long will it take to get my order?
It depends on where you are.  Orders processed domestically will take 5-7 business days to arrive after ordering.  Overseas deliveries can take anyw...
Tue, Sep 10, 2019 at 1:34 PM
What shipping carriers do you use?
We have carriers for you to choose from: United States Postal Service Fedex
Tue, Sep 10, 2019 at 1:35 PM
Can you undervalue my order for customs?
No. All declarations will be filled out according to what was purchased. There are federal penalties for reporting unlawful export information. 13 U.S. Code...
Tue, Dec 10, 2019 at 1:31 PM